[dipl_faq_page_schema closed_toggle_icon=”||divi||400″ closed_icon_color=”#800020″ closed_use_icon_font_size=”on” closed_icon_font_size=”20px” open_toggle_icon=”||divi||400″ open_icon_color=”#000000″ open_use_icon_font_size=”on” open_icon_font_size=”20px” closed_toggle_bg_color=”#FFFFFF” open_toggle_bg_color=”#FFFFFF” _builder_version=”4.24.0″ _module_preset=”default” faq_question_closed_font_size=”22px” faq_question_closed_font_size_tablet=”20px” faq_question_closed_font_size_phone=”18px” faq_question_closed_font_size_last_edited=”on|phone” border_color_all=”#cccccc” locked=”off” global_colors_info=”{}”][dipl_faq_page_schema_item faq_question=”How can I track my order?” _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]Tracking information is sent to your email once your order is shipped. You can also check your order status in the ‘Track Order’ section of our website.[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”What is your return policy?” _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]We accept returns within 30 days of purchase. Please visit our ‘Returns & Exchanges’ page for detailed instructions and eligibility criteria.[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Are your products cruelty-free?” _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]Yes, all our products are cruelty-free. We are committed to providing ethical and animal-friendly beauty solutions.[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”How do I find the right shade for my skin tone?” _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]Explore our ‘Shade Finder’ tool for personalized recommendations, or visit one of our stores for assistance from our beauty experts.[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Do you offer international shipping?” _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]Yes, we offer international shipping. Shipping fees and delivery times vary based on the destination. Please check our ‘Shipping Information’ page for details.[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Can I modify my order after it’s placed?” _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]Unfortunately, orders cannot be modified once placed. Please review your order carefully before confirming the purchase.[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Are your products suitable for sensitive skin?” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]Many of our products are formulated for sensitive skin. Check product descriptions or consult with our customer service for specific recommendations.[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=” How do I apply for a refund?” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]To initiate a refund, contact our customer service with your order details. Refunds are processed according to our refund policy.[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Are there any promotions or discounts available?” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]Check our ‘Promotions’ page for current discounts and special offers. Subscribe to our newsletter to receive exclusive promotions.[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Do you have a loyalty program?” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]Yes, we have a loyalty program. Earn points with every purchase and redeem them for discounts. Visit our ‘Rewards’ page for more information.[/dipl_faq_page_schema_item][/dipl_faq_page_schema]